Customer Service Ambassador

3 days ago


Big Run, Pennsylvania, United States Family Dollar Full time

**About the Role:**

We are seeking a skilled and dedicated Customer Service Representative to join our team at Family Dollar. As a key member of our retail team, you will be responsible for providing exceptional service to customers, ensuring their shopping experience is positive and engaging.

The ideal candidate will possess excellent communication skills, both written and verbal, and have the ability to work effectively in a fast-paced environment.

Key responsibilities include:

  • Providing Exceptional Customer Service: Respond promptly to customer inquiries, resolve issues efficiently, and provide solutions that meet or exceed customer expectations.
  • Greeting Customers and Assisting with Merchandise Selection: Welcome customers warmly, assist them in finding products, and offer recommendations to enhance their shopping experience.
  • Completing Cash Register Transactions: Accurately process transactions, handle cash, credit card payments, and other payment methods.
  • Answering Questions Regarding the Store and Merchandise: Provide accurate information about store policies, product availability, and pricing.

Estimated Salary: $35,000 - $45,000 per year, depending on experience.

Benefits: Competitive pay, opportunities for advancement, and a comprehensive benefits package.



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