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Cloudflare Network Operations Engineer
2 months ago
This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical networking, Linux, and basic experience with data analysis and project management.
As a Network Operations Engineer at Cloudflare, you will be focused on ensuring the stability of our global network. You'll work closely with Cloudflare's SRE (Site Reliability Engineering) team, Network Engineering team, and with various vendors and partners to maintain and improve our global infrastructure.
You will be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure.
Key Responsibilities- Monitoring, repairing, and maintaining hardware, software, and network in Cloudflare data centers.
- Creating documentation and managing remote contractors to complete datacenter related work, including hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 250+ growing datacenter locations.
- Aggressively seeking opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability maintain our global infrastructure.
- Providing technical leadership and guidance during deployment activities.
- Creating and maintaining documentation, plans, SOP's, MOP's etc.
- Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities.
- Assisting with the definition, documentation and implementation of consistent processes across all regions.
- Limited travel.
- Minimum of 2 years of related data center or Linux systems administration experience.
- Network hardware administration.
- Basic configuration management tool experience like Saltstack, Chef, Puppet or Ansible.
- Familiarity with day-to-day tasks and projects common in Data Center Operations.
- Ability to write scripts for internal tool.
- Bachelor's degree; technical background in engineering, computer science, or MIS a plus.
- Direct experience executing on datacenter / infrastructure projects with many moving parts.
- Previous experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
- Professional level network certification(s) (JNCIP, CCNP, etc) or higher.
- Good working knowledge of Junos, NX-OS and EOS.
- Strong understanding of BGP and anycast routing.
- Experience with optical transport technologies such as CWDM/DWDM.
- Experience running and improving operational processes in a rapidly changing environment.
- Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
- Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously.
- Ability to manage MS excel and Google spreadsheets.
- Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA.
- Experience managing remote contractors.
- Must be a team player.
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
