Senior Systems Analyst
4 weeks ago
Job Summary:
This is a full-time position that comes with all the benefits of regular employees. The work schedule is 40 hours a week, which may include evenings, nights, weekends, holidays, and on-call.
Key Responsibilities:
- Coordinate and conduct various projects involving software development, modification, or implementation.
- Review work orders and identify priorities, establishing projected timeframes for completion of projects.
- Act as Project Manager, coordinating vendor support, county staff, and technical resources to accomplish project objectives.
- Develop project objectives and scope, obtaining approval from stakeholders.
- Conduct analyses to identify computerization needs of county users, conducting surveys and compiling data.
- Interact with users to define details of workflow, input data, output requirements, and internal controls.
- Recommend solutions to computerization needs, such as software development or purchase of software/hardware.
- Coordinate all assigned systems testing of module patches, fixes, and updates in the test database.
- Analyze business requirements, select effective solutions, and coordinate with other personnel IT, and departments/agencies to ensure system integrity and efficient and effective systems operations.
- Provide ongoing functional support for system applications, troubleshoot and resolve reported problems, and track issues and document solutions.
- Respond to change requests, analyze business rules, processes, and data requirements, and identify and analyze complex, ambiguous, or conflicting work processes.
- Manage specific data for various departments as needed, including installations and maintenance.
- Assist with analysis of department budgetary data, provide breakdown reports of budgetary data, and submit to Manager IT.
- Provide technical support for installation, maintenance, and repair software, test systems and software to ensure proper operations, and identify data errors.
- Communicate with hardware/software service representatives and technical support representatives, and provide information concerning operational and/or mechanical problems.
- Provide training, information, and support to system users and software staff regarding software applications, computer operations, procedures, problems, and related issues.
- Maintain logs/documentation of work activities, software development, subsequent program modifications, maintenance activities, and other activities.
- Prepare or complete various forms, reports, correspondence, logs, database records, project reports, web content, website statistical data, inventory records, budgetary breakdowns, purchase requisitions, spreadsheets, charts, graphs, presentations, or other documents.
Requirements:
- Bachelor's Degree in Computer Science, Information Systems, Computer Programming, or closely related field from an accredited institution.
- Three (3) years previous experience and/or training that includes computer programming, software configuration, data analysis, database design/administration, computer operations/maintenance, and project coordination.
- Valid Driver's License.
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