Yoga Studio Operations Manager
3 weeks ago
About Us: As a leading yoga studio, YogaSix - Oak Park is dedicated to providing an exceptional experience for our members. We are seeking an experienced and passionate individual to join our team as an Assistant Studio Manager.
Schedule: This role requires a minimum of 25 hours per week, with the possibility of up to 30 hours per week. The ideal candidate will be available to work a variety of shifts, including Monday through Thursday from 3:30 pm to close and Saturday or Sunday from 6:30 am to 1:30 pm.
Salary: $18 - $20/hour based on experience, with monthly sales commission based on meeting minimum sales results.
Responsibilities:
Manage Lead Generation and Sales Processes: Ensure all incoming leads are contacted and qualified per established sales process. Book leads into classes and follow up to sell appropriate membership according to their needs.
Manage Customer Service & Member Retention Needs: Assist students in choosing classes that fit their goals by showing knowledge of our offerings. Work front desk shifts at the studio, greet all members, guests, and team members with the highest level of customer service, ensure all new members are contacted and welcome per established member retention process.
Assist in Managing Studio Operations: Oversee studio cleanliness, manage maintenance of studio equipment, manage studio laundry, manage inventory and merchandise retail items.
Requirements:
Experience: Proven work experience as a Retail Sales associate, Sales representative, or similar role (i.e., Orangetheory fitness, Gym, or health club front desk).
Skills: Basic understanding of sales principles and customer service practices, proficiency in English, excellent phone skills, solid communication and interpersonal skills, friendly and energetic personality with customer service focus.
About You: We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a proven track record of success in sales and customer service, we encourage you to apply.
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