Operations Manager

4 hours ago

Morristown, Tennessee, United States UFP Industries, Inc Full time
Job Summary

As a Private Fleet Driver Manager at UFP Industries, Inc, you will play a crucial role in shaping the company's operations strategy and ensuring the effective execution of market plans. This dynamic role requires a self-managed individual with strong communication skills, problem-solving abilities, and attention to detail to deliver a quality service experience.

Key Responsibilities
  • Update systems and collaborate with load planners to communicate load information to drivers, provide status updates, and schedule pickups and deliveries as needed.
  • Monitor the movement of trucks and freight from pickup and delivery by communicating with drivers throughout the trip process to assess and address any issues or problems.
  • Monitor, prioritize, and resolve any issues that may affect scheduled times for pickup or delivery caused by mechanical problems, delays due to traffic/weather, or changes requested by the customer regarding times or locations.
  • Notify drivers when required paperwork is missing, when equipment is scheduled for maintenance, etc.
  • Ensure drivers are trained on equipment and filling out daily VIR's.
  • Manage driver performance reviews.
  • Oversee driver timecard entry and vacations.
  • Act as a liaison between drivers and maintenance during a breakdown event to ensure timely repairs.
Requirements
  • Ability to motivate, influence, and encourage a diverse group of drivers with varied skill levels and backgrounds.
  • Ability to work well under pressure.
  • Ability to multitask efficiently.
  • Ability to handle emergency situations and make decisions quickly.
  • Ability to troubleshoot driver issues and problem solve utilizing technology.
  • Demonstrated ability to establish and maintain effective business relationships across multiple functions.
  • Working knowledge of TMS and understanding of system capabilities.
  • Ability to communicate clearly and effectively in both oral and written format to all levels of leadership.
  • Resolves conflicts/discrepancies positively, professionally, and timely.
  • Preferred experience and knowledge of UFP's organization, culture, and product lines.
Qualifications
  • College degree in supply chain, business, financial, or other applicable focus area preferred.
  • 2-4 year transportation experience preferred.

The Company is an Equal Opportunity Employer.

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