Senior Technical Support Professional

3 weeks ago


Twin Falls, United States Ignite Retail Technology Full time
About the Job

We are seeking a highly skilled IT Operations Lead to join our team at Ignite Retail Technology. As a key member of our technical support team, you will be responsible for leading complex IT projects, troubleshooting issues, and mentoring junior team members.

Key Responsibilities

  • Lead complex IT projects, including implementation of practices to optimize IT resources.
  • Troubleshoot hardware, software, and network issues.
  • Mentor and support junior team members, fostering a collaborative environment.

Requirements

  • Bachelor's Degree in IT or equivalent experience.
  • 5+ years of experience in IT operations, customer service, or a related field.
  • Advanced certifications in Networking, Linux Administration, and SQL.
  • Exceptional problem-solving, communication, and organizational skills.

Perks and Benefits

  • A competitive salary range of $80,000 - $110,000 per year, based on experience.
  • The opportunity to work with a cutting-edge retail tech suite.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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