Health Coach Professional
4 weeks ago
Vigilance Health Inc. is a leading population health company in California, working with clinics and private practices to provide chronic care management to the Medicare population.
We are seeking a full-time, bilingual, and remote Medical Assistant to join our rapidly growing team as a Health Coach. The ideal candidate will be responsible for telephonically delivering high-quality care, coaching, and appointment scheduling to assigned patients.
Key Responsibilities:
- Remotely provide patient health coaching and care to improve patient outcomes
- Coach and educate patients on improving their Chronic Conditions, preventive care, and physician directives
- Update and manage patient care plans based on assessment of patients' needs and physician directives
- Uphold scheduling flexibility between the hours of 8:00am – 7:00pm (PST) to call patients who live in different time zones
Requirements:
- Medical Assistant Certificate
- 2 years+ Medical Assistant experience
- Bilingual (Fluent in English and Spanish)
- Experience working with EHRs/EMRs
- Strong knowledge and background of chronic conditions
- Ability to build rapport with patients
- Compassionate and caring demeanor
- Excellent documentation and verbal communication skills
- Intermediate to advanced computer skills with the ability to navigate multiple systems
- Reliable internet connection
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