Health Coach Professional

4 weeks ago


Westlake Village, California, United States Vigilance Health Full time
Job Overview

Vigilance Health Inc. is a leading population health company in California, working with clinics and private practices to provide chronic care management to the Medicare population.

We are seeking a full-time, bilingual, and remote Medical Assistant to join our rapidly growing team as a Health Coach. The ideal candidate will be responsible for telephonically delivering high-quality care, coaching, and appointment scheduling to assigned patients.

Key Responsibilities:

  • Remotely provide patient health coaching and care to improve patient outcomes
  • Coach and educate patients on improving their Chronic Conditions, preventive care, and physician directives
  • Update and manage patient care plans based on assessment of patients' needs and physician directives
  • Uphold scheduling flexibility between the hours of 8:00am – 7:00pm (PST) to call patients who live in different time zones

Requirements:

  • Medical Assistant Certificate
  • 2 years+ Medical Assistant experience
  • Bilingual (Fluent in English and Spanish)
  • Experience working with EHRs/EMRs
  • Strong knowledge and background of chronic conditions
  • Ability to build rapport with patients
  • Compassionate and caring demeanor
  • Excellent documentation and verbal communication skills
  • Intermediate to advanced computer skills with the ability to navigate multiple systems
  • Reliable internet connection


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