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Retail Sales Leader

2 months ago

Brooklyn, New York, United States Bonobos Full time
About Bonobos

We are a dynamic and innovative retail company dedicated to providing exceptional customer experiences. Our mission is to make fits and connections that inspire people to be themselves.

Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Bonobos. As a Retail Sales Leader, you will be responsible for delivering an exceptional customer experience, maximizing personal sales results, and coaching guides to provide an exceptional customer experience.

Key Responsibilities
  • Customer Experience: Deliver an exceptional customer experience by providing personalized service, product knowledge, and fit expertise.
  • Sales Performance: Maximize personal sales results by meeting or exceeding sales targets, and providing coaching and guidance to guides to achieve sales goals.
  • Team Leadership: Coach and mentor guides to provide an exceptional customer experience, and lead by example to inspire a culture of excellence.
  • Operational Excellence: Execute closing and opening duties, and support expense budget, payroll control, and procedural compliance for the Guideshop.
Requirements
  • Experience: 2-5 years of retail or sales experience in a leadership capacity or relevant experience.
  • Sales Performance: Consistently achieve personal and overall store sales goals.
  • Flexibility: Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.
  • Product Knowledge: Knowledge of mens fashion, fabrics, styles, and fit.
Preferred Qualifications
  • Mens Fashion Expertise: Know or want to learn as much as possible about mens fashion, fabrics, styles, and fit.
  • Leadership Skills: Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued.
  • Coaching and Mentoring: Are enthusiastic about coaching and mentoring a team and inspired to lead by example.
  • Communication Skills: Strong time management, organizational skills, and skilled at written and verbal communication.
Benefits and Compensation

We offer a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide.

Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.