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Mortgage Loan Officer

2 months ago

Boca Raton, Florida, United States PNC Full time
Job Summary

PNC is seeking a skilled Mortgage Loan Officer to join our team. As a Mortgage Loan Officer, you will be responsible for recommending loan solutions to clients, managing customer relationships, and collaborating with internal and external stakeholders to complete mortgage transactions.

Key Responsibilities
  • Loan Solutions - Develop and recommend loan solutions to clients in accordance with lending guidelines and their requirements.
  • Customer Relationship Management - Manage a portfolio of customer relationships, seeking prospective opportunities to retain and/or develop new clients, and responsible for sales calls.
  • Loan Documentation - Develop and prepare loan solutions, review documentation to ensure compliance, and manage customer pipeline for efficiency.
  • Collaboration - Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Financial Analysis - Collect and analyze customer financial information for multifaceted and/or complex borrowers.
Competencies
  • Customer Experience Management - Implement strategies and techniques to ensure customers have a positive experience with the organization and its products and services.
  • Effective Communications - Understand and apply effective communication concepts, tools, and techniques to transmit, receive, and accurately interpret ideas, information, and needs.
  • Financial Analysis - Read, interpret, and draw accurate conclusions from financial and numerical material.
  • Loan Origination - Process new loan applications while adhering to established policies and procedures.
  • Matrix Management - Build and use effective working relationships within own department and across departments, functions, and geographic reporting lines.
  • Mortgage Products - Utilize commercial and residential mortgage instruments available in the branch and apply them to specific situations.
  • Sales Tasks And Activities - Sell an organization's products and services to meet customer needs and enable them to achieve their financial goals.
  • Scheduling Work and Activities - Develop and maintain a workable schedule to accomplish the overall goals of day-to-day operations.
  • Selling - Apply knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals.
Requirements
  • Education - A university/college degree is required, or a comparable combination of education and experience (including military service).
  • Experience - Roles at this level typically require < 1 year of professional experience and/or successful completion of a formal development program.