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Receivables Operations Supervisor
2 months ago
Position Summary
The Receivables Operations Supervisor is responsible for overseeing a team dedicated to the management and control of the Accounts Receivable and collections processes. This role is crucial for ensuring a robust receivables portfolio, enhancing cash flow, reducing bad debts, and aligning with the strategic objectives of the organization. The position acts as a key point of contact for various departments and management regarding client billing inquiries related to overdue accounts.
Key Responsibilities:
- Team Leadership
- Establishes a departmental structure that meets organizational goals.
- Motivates and develops the accounts receivable team through continuous training.
- Implements performance metrics to evaluate departmental success.
- Maintains relationships with collection and credit reporting agencies.
- Collaborates with the sales department to enhance customer relations.
- Oversees banking relationships to ensure effective cash management.
- Accounts Receivable Management
- Ensures timely collection of receivables.
- Processes customer payments and manages credit memos.
- Enters invoices into customer invoicing platforms.
- Communicates with clients regarding overdue accounts and resolves payment issues.
- Records cash receipts and manages bank deposits.
- Maintains the corporate credit policy and monitors credit processes.
- Updates customer credit files with accurate information.
- Submits uncollectible accounts to collections agencies.
- Recommends write-offs for bad debts.
- Conducts credit investigations for significant customer applications.
- Maintains comprehensive records of customer payment statuses.
- Engages with major customers to strengthen relationships.
- Conducts periodic credit reviews and monitors customer deductions.
- Applies late fees to accounts as necessary.
- Performs monthly reconciliations of accounts receivable with the general ledger.
- Cash Management
- Monitors daily cash activities and tracks non-customer cash receipts.
- Conducts monthly reconciliations of checking and savings accounts.
- Manages petty cash funds efficiently.
- Fixed Asset Oversight
- Implements controls and procedures for fixed asset recordation.
- Assigns identification tags to fixed assets.
- Records acquisitions and disposals in the accounting system.
- Reconciles fixed asset subsidiary ledgers with general ledger accounts.
- Calculates depreciation for all fixed assets.
- Maintains an updated schedule of fixed assets and accumulated depreciation.
- Assesses potential obsolescence of fixed assets.
- Conducts periodic physical inventory counts.
- Prepares property tax returns and represents the company during audits.
- Sales and Use Tax Compliance
- Collects sales tax from customers and files monthly returns.
- Ensures sales tax exemption certificates are properly filed.
- Maintains compliance with sales and use tax regulations.
- Represents the company during relevant audits.
- Additional Duties
- Oversees month-end closing processes related to accounts receivable and fixed assets.
- Prepares audit schedules and assists auditors with inquiries.
- Reports on departmental processing metrics and KPIs.
- Communicates effectively with internal and external stakeholders.
- Identifies opportunities for process enhancements.
- Participates in special projects as needed.
- Ensures adherence to company policies and accounting principles.
Preferred Qualifications:
- Bachelor's degree in Accounting or Finance.
- In-depth knowledge of credit-related regulations.
- 10+ years of progressive accounting experience.
- Preference for candidates with CPA or CMA certifications.
Required Qualifications:
- 5+ years of experience in credit and accounts receivable management.
- Experience in a multi-location organization managing extensive customer accounts.
- Demonstrated project management and process improvement skills.
- Familiarity with general ledger reconciliations and accounting principles.
- Proficient in Microsoft Office Suite.
- Experience with sales and use tax filings.
- Strong organizational and problem-solving abilities.
- Effective communication skills, both verbal and written.
- A team-oriented approach with attention to detail.
Work Environment:
This position is primarily office-based, with occasional travel required for company-related activities.
Disclaimer:
The above statements are intended to describe the general nature and level of work performed by individuals in this role. They are not exhaustive and may be subject to change as needed.