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Customer Service Representative

2 months ago


Scott Air Force Base, Illinois, United States Golden Corral Full time

Key Responsibilities:

As a Customer Service Representative at Golden Corral, you will be responsible for providing exceptional service to our guests. This includes greeting them as they enter the restaurant, offering a sincere and personal invitation to return as they leave, and offering assistance to any guests who may need help.

Key Skills:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of menu and prices
  • Ability to maintain a clean and organized workspace

Additional Responsibilities:

You will also be responsible for processing GC On the Go To-Go orders, handling payments accurately, and knowing and following position responsibilities as they relate to just-in-time delivery. Additionally, you will be responsible for maintaining organization and cleanliness at the vestibule, host/cashier station, and surrounding areas, and ensuring that the buffet is set up properly and labels are correct.

Requirements:

To be successful in this role, you will need to have a strong commitment to providing excellent customer service, a positive attitude, and the ability to work well in a team environment.