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Customer Service Representative

2 months ago

Arlington TX USA, United States SP+ Full time

About SP+

SP+ is a leading provider of technology-driven parking and mobility solutions. Our mission is to make every moment matter for a world on the go.

Job Summary

We are seeking a Customer Service Representative to join our team at our parking facility in Arlington, TX. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring a smooth and efficient parking experience.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service to clients and respond to their inquiries in a timely and professional manner.
    • Resolve customer complaints and issues in a fair and efficient manner.
  • Parking Operations
    • Count and manage cash and credit card transactions.
    • Operate a cash register and process payments.
    • Provide directions and information to clients about parking options and facilities.
  • Facility Maintenance
    • Maintain the cleanliness and organization of the parking facility.
    • Conduct regular checks to ensure that necessary supplies and equipment are available.

Requirements

  • Education and Experience
    • High school diploma or equivalent required.
    • Previous customer service experience preferred.
  • Skills and Abilities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask.
    • Basic math skills and ability to handle cash and credit card transactions.

What We Offer

  • Competitive Pay and Benefits
    • Competitive hourly rate.
    • Opportunities for career growth and advancement.
  • Fun and Dynamic Work Environment
    • Collaborative and supportive team environment.
    • Opportunities to learn and develop new skills.

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.