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Plumbing Operations Manager
2 months ago
Drain Genie Orlando is a leading provider of plumbing services, seeking a highly skilled and experienced Plumbing Manager to join our team.
Job DescriptionWe are looking for a results-driven Plumbing Manager to oversee the day-to-day activities of our plumbing team. The successful candidate will be responsible for supervising plumbers, managing the plumbing business, and ensuring excellent customer service.
Key Responsibilities:- Direct and manage the plumbing business in our operating area, focusing on gross margin goals and revenue growth.
- Generate revenue opportunities for the plumbing team and review pricing in Service Titan as needed.
- Provide a superior level of service to ensure long-term business growth and identify new ventures.
- Supervise installations, repairs, and maintenance of the plumbing department.
- Provide day-to-day supervisory support to direct reports and focus on team leadership.
- Review daily service tickets to ensure proper diagnosis, resolutions, pricing, and opportunities identified.
- Work closely with the CSR/Dispatch Team to plan, schedule, and assign activities of the plumbing team.
- Establish work standards, production control, and job priorities.
- Maintain a safe work environment and enforce the safety culture.
- Journeyman Plumbing License, preferred
- High School Diploma
- Plumbing knowledge (Commercial & Residential)
- Knowledge of company operating procedures and township codes
- Mechanical/HVAC/Electrical knowledge a plus
- Ability to properly bid and estimate jobs
- Familiar with Service Titan
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.