Membership Experience Coordinator

5 days ago


West Columbia, South Carolina, United States Planet Fitness Full time

Job Responsibilities:

As a Membership Experience Coordinator, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests. If you are passionate about delivering world-class service and have a proven track record of success, we want to hear from you

About the Role:

  • Provide exceptional customer service to all members, prospective members, and guests
  • Create a welcoming atmosphere at the front desk
  • Respond to member inquiries and resolve issues efficiently
  • Maintain accurate records and reports as required

Key Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills
  • Familiarity with customer relationship management software


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