Help Desk Operations Associate

4 days ago


Iron Ridge, Wisconsin, United States PS Seasonings Full time
About the Job

PS Seasonings is seeking a highly motivated Help Desk Operations Associate to join our team in Iron Ridge, WI. This full-time position offers an estimated salary of $58,000 per year.

Key Responsibilities

The successful candidate will be responsible for:

  • Resolving technical issues related to hardware, software, and network infrastructure
  • Collaborating with the IT team to escalate complex issues and contribute to system upgrades or implementations

The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a dedication to maintaining high-quality service.

Requirements

To be considered for this role, candidates should have:

  • An Associate's or Bachelor's degree in IT, Computer Science, or a related field (preferred)
  • 1-2 years of experience in a help desk or IT support role

Candidates should also demonstrate proficiency in Windows OS, Microsoft Office Suite, and basic networking principles, as well as familiarity with ERP systems or manufacturing-specific software.



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