Collections Specialist

3 days ago

CombressouslesCôtes, Grand Est, United States LHH Recruitment Solutions Full time
Job Summary

LHH Recruitment Solutions is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for locating and notifying customers of delinquent accounts, receiving payments, and preparing statements to credit departments.

Key Responsibilities
  • Locate and monitor overdue accounts to ensure timely payment.
  • Confer with customers to determine reasons for overdue payments and review sales, services, or credit contracts.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks.
  • Arrange for debt repayment or establish repayment schedules based on customers' financial situations.
Requirements
  • High school diploma or GED required.
  • 2-4 years of financial and/or customer service experience required.
  • Verbal and written communication skills, customer service, and negotiation skills.
  • Ability to work independently and manage one's time.
  • Ability to accurately document and record customer/client information.
  • Knowledge of federal, state, and company policies, procedures, and regulations as related to collections.
Benefits

LHH Recruitment Solutions offers a competitive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.

Our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

We are an Equal Opportunity Employer/Veterans/Disabled.

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