Call Center Agent

6 days ago


Morgantown, West Virginia, United States United Talent Staffing Full time

About the Position

We are seeking a skilled Call Center Agent to join our team at United Talent Staffing. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.

Key Responsibilities:

  • Provide prompt and accurate service to customers through phone, email, and chat.

  • Resolving customer issues and responding to inquiries in a professional and courteous manner.

  • Analyzing customer accounts to resolve issues and respond to inquiries.

Requirements:

  • High school diploma or equivalent, with related customer experience.

  • Valid driver's license required.

  • Proficiency in computer applications, including Microsoft Office and SAP.

  • Excellent written, verbal, and interpersonal communication skills.

  • Strong negotiation and problem-solving skills.

Our Company

We are a leading staffing agency, United Talent Staffing, dedicated to connecting talented individuals with top employers. Our team is passionate about delivering exceptional service to our customers and clients.

Benefits:

  • A competitive salary of $20.80 per hour.

  • Comprehensive benefits package, including medical, dental, vision, HSA, FSA, 401K, LTD, Life, Vacation, Holidays, and more.

  • A dynamic and supportive work environment.



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