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Assistant Restaurant Manager
2 months ago
Job Summary
Villa Restaurant Group is seeking a highly skilled and motivated Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will play a key role in supporting the day-to-day operations of our quick-service restaurant.
Key Responsibilities
- Leadership and Guidance: Provide leadership and guidance to Team Members, ensuring they understand and adhere to company policies, procedures, and standards.
- Shift Management: Oversee the daily operation of the restaurant during assigned shifts, including opening and closing responsibilities.
- Team Development: Train, mentor, and motivate Team Members to deliver exceptional Guest Service and maintain a positive work environment.
- Guest Service: Lead by example in providing exceptional Guest Service, handling Guest inquiries, and addressing any concerns or issues.
- Inventory Management: Assist in monitoring and managing inventory levels, ordering supplies, and ensuring proper stock rotation.
- Cash Handling: Assist with cash handling procedures, including cash register operation, counting cash drawers, and making bank deposits.
- Quality Control: Ensure that food quality, preparation, and presentation meet the highest standards.
- Safety and Sanitation: Maintain a safe and clean restaurant environment by adhering to food safety and sanitation guidelines.
- Team Scheduling: Assist in creating and managing Team Member schedules, ensuring appropriate coverage during peak hours.
- Problem Resolution: Address and resolve Guest and Team Member issues or concerns in a timely and effective manner.
Requirements
- Previous Supervisory Experience: Previous supervisory or assistant management experience in a quick-service or fast-casual restaurant is preferred.
- Leadership and Communication Skills: Strong leadership, communication, and interpersonal skills.
- Guest-Focused: Guest-focused with a passion for delivering exceptional service.
- Basic Knowledge of Restaurant Operations: Basic knowledge of restaurant operations, including cash handling and inventory management.
- Availability: Availability to work flexible hours, including evenings, weekends, and holidays.
- Physical Requirements: Standing and walking for extended periods, lifting and carrying supplies, trays, and other items, bending, stooping, and reaching.
Why Work for Us?
- Opportunity for Growth: Opportunity for growth and advancement.
- Benefits: Benefits.
- Competitive Pay: Competitive pay.
- Paid Time Off: Paid time off.
- Fantastic Culture: Fantastic culture and work environment.
