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Logistics Operations Supervisor

2 months ago

Hershey, Pennsylvania, United States The SYGMA Network Full time
Company:
The Sygma Network, Inc.

Position Overview:

The Logistics Operations Supervisor plays a crucial role in assisting the Transportation Manager/Director by overseeing the delivery and backhaul processes. This position involves training and managing transportation staff, ensuring compliance with regulatory standards, and fostering a culture of safety and security within the transportation division.

Key Responsibilities:
  • Oversees daily operations and safety protocols for Transportation Associates, ensuring adherence to standard operating procedures and food safety standards while providing exceptional customer service.
  • Ensures compliance with local, state, and federal regulations, maintaining accurate electronic logs.
  • Manages labor hours and supplies within budget constraints, creating work schedules as necessary.
  • Facilitates training for new hires and cross-training for existing staff.
  • Supervises the effective use of company resources, coordinating repairs as needed.
  • Analyzes delivery operations and productivity metrics, proposing efficiency improvements and cost-saving measures.
  • Enforces company policies and procedures consistently, including food safety and record-keeping standards.
  • Collaborates with Warehouse and Customer Service teams to address delivery challenges and customer concerns.
  • Maintains positive employee relations through regular meetings and open communication.
  • Partners with the Safety Manager to conduct training, safety inspections, and accident investigations, recommending corrective actions as needed.
  • Handles management tasks such as staff selection, performance evaluations, and disciplinary actions.
  • Adheres to assigned schedules, demonstrating regular attendance and flexibility to meet workload demands.
Qualifications:
  • High school diploma or equivalent; two to four years of transportation experience or training preferred.
  • A degree in Business Management, Supply Chain Management, or a related field is advantageous.
Certifications:
  • Class A Commercial Driver's License is preferred but not mandatory.
  • Completion of DOT regulations training is preferred.
Skills and Abilities:
  • Knowledge of federal motor carrier safety regulations and DOT rules.
  • Ability to make independent decisions in alignment with company policies.
  • Strong problem-solving skills and the ability to interpret various forms of instructions.
  • Proficient in engaging and leading discussions, managing stress in a fast-paced environment.
  • Competence in using technology and software relevant to the transportation industry.
Physical Requirements:

Regularly required to sit, talk, and hear; frequently required to stand, walk, and bend. May need to lift and move items up to 100 pounds and push/pull up to 350 pounds.

Work Environment:

Exposure to varying weather conditions and mechanical parts; may require working non-traditional hours, including evenings and weekends.

EEO/AA Employer:

We are an Equal Opportunity and Affirmative Action employer, considering qualified applicants without regard to any protected factor under federal, state, or local law.