Operations Supervisor

3 weeks ago


Hershey, Pennsylvania, United States AEG Full time
Operations Supervisor Job Description

At Hersheypark Entertainment Complex, we are seeking a highly skilled and detail-oriented Operations Supervisor to join our team. As an Operations Supervisor, you will play a critical role in ensuring the smooth operation of our venues, including Hersheypark, GIANT Center, and Hershey Theatre.

Key Responsibilities:
  • Maintain ice surfaces at Hersheypark Arena and GIANT Center, including operation of ice resurfacer and ice edger.
  • Perform routine inspection of equipment and perform minor maintenance.
  • Maintain the appearance of public spaces and performer spaces at each venue.
  • Prepare space for use on performance days.
  • Receive deliveries and interact with contractors as required at each venue.
  • Provide coverage as facility representative for social rentals and non-ticketed events.
  • Maintain inventories of department supplies.
  • Set up and remove chairs and/or tables before and after events.
  • Assist and manage skating activities, including public skating, skating parties, and rink rentals.
  • Complete rink daily deposit reports.
  • Assist with the training and leading of staff.
  • Perform other duties as assigned.
Requirements:
  • Must be 18 years of age or older.
Preferred Qualifications:
  • Familiarity with operational functions.
  • Ability to follow directions and work with limited supervision.
  • Must be friendly, upbeat, and work well with and lead other employees and be able to interact with guests.
  • Must have basic math skills and be able to handle monetary transactions.
  • Must be able to use Gmail, Microsoft Excel, and Word.
  • Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines.
  • Must have the ability to safeguard confidential information.
Working Conditions:
  • Must be able to work flexible hours, including days, evenings, weekends, and holidays.
  • The schedule requirement for this position includes a working schedule with a variety of shifts.
  • Must be able to work in a combination of indoor and outdoor weather conditions.
  • Physical requirements include standing, bending, sitting, walking, and communicating.
  • During concert sound/lighting checks, you may be exposed to loud volume/music and a variety of lighting levels.
  • Must be able to lift up to 50 lbs. independently.


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