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Sales Associate

2 months ago

San Jose, California, United States Crate&Barrel Full time

About the Role:

Crate and Barrel is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth through creative selling skills and teamwork.

Key Responsibilities:

  • Maximize company sales growth and profitability through effective selling skills and teamwork
  • Demonstrate company standards in selling, customer service, visual merchandising, and teamwork
  • Ensure full understanding of all products and stay up-to-date on current information
  • Develop and share product expertise with colleagues
  • Maintain sales floor coverage and follow posted schedules
  • Assist with store maintenance and upkeep
  • Actively engage customers and provide exceptional service
  • Process customer orders and returns
  • Communicate customer feedback to management
  • Participate in store meetings and training sessions
  • Promote a strong sense of teamwork and collaboration

Requirements:

  • Customer service or retail experience preferred
  • Good reading, written, and verbal language skills (English)
  • Good communication skills
  • Basic math skills
  • Ability to move and/or lift up to 50 pounds
  • Must be available to work a flexible schedule, including weekends and holidays

About Us:

Crate and Barrel is a leading home furnishings retailer with a passion for delivering high-quality products and exceptional customer service. We offer a dynamic and inclusive work environment, competitive benefits, and opportunities for growth and development.