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Care Coordinator

2 months ago


Santa Fe Springs, California, United States Prime Providers Full time
Job Summary

Prime Providers is seeking a highly motivated and compassionate Care Coordinator to join our team. As a key member of our clinical support team, you will be responsible for building strong relationships with clients and nursing staff, providing exceptional customer service to patients and families, and ensuring that our nursing staff are efficiently utilized in meeting staffing goals.

Key Responsibilities
  • Client and Nursing Staff Relationships: Build and maintain strong relationships with clients and nursing staff to ensure seamless care coordination.
  • Customer Service: Provide exceptional customer service to patients and families, addressing their needs and concerns in a timely and professional manner.
  • Nurse Scheduling: Understand and schedule nurses according to client needs, ensuring that our nursing staff are efficiently utilized in meeting staffing goals.
  • Nurse Recruitment: Recruit nurses using various platforms, including online job boards and professional networks.
  • Schedule Management: Manage patient and employee schedules, ensuring that our staff are available to meet client needs.
  • Clinical Team Collaboration: Develop strong relationships with the clinical team, including nurses, doctors, and other healthcare professionals.
  • Staff Utilization: Ensure that our staff are efficiently utilized in meeting staffing goals, minimizing overtime and ensuring that our clients receive the highest level of care.
Requirements
  • Interpersonal and Communication Skills: Possess strong interpersonal and communication skills, with the ability to build relationships with clients, nursing staff, and other healthcare professionals.
  • Computer Literacy: Be computer literate, with the ability to learn new software and technology.
  • Proactive and Solution-Oriented: Possess a proactive and solution-oriented attitude, with the ability to think critically and come up with creative solutions to complex problems.
  • Organizational and Multitasking Skills: Possess superior organizational and multitasking skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Education and Experience: Possess a Bachelor's degree or relevant industry experience, with a strong understanding of healthcare operations and clinical support.
  • Language Skills: Fluency in English is required, with bilingual skills preferred.
Benefits
  • 401(k) Plan: Participate in our 401(k) plan, with company matching.
  • Dental and Health Insurance: Enjoy comprehensive dental and health insurance, including vision coverage.
  • Life Insurance: Receive life insurance coverage, providing peace of mind for you and your loved ones.
  • Paid Time Off: Enjoy paid time off, allowing you to recharge and relax.