Customer Service Representative

3 weeks ago


Houston, Texas, United States Domino's Pizza LLC Full time
Job Description

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries and concerns via phone, email, and in-person
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide product information and answer customer questions
  • Upsell and cross-sell products and services to customers
  • Work collaboratively with other team members to achieve customer satisfaction and sales goals
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
  • Strong problem-solving and conflict resolution skills
  • Ability to work a flexible schedule, including evenings and weekends
  • High school diploma or equivalent required
Physical Requirements:
  • Standing for long periods of time
  • Walking and moving around the store
  • Lifting and carrying up to 50 pounds
  • Pushing and pulling carts and equipment
  • Reaching and bending to access high and low shelves
Benefits:
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Flexible scheduling and overtime opportunities
  • Medical, dental, and vision insurance
  • Life insurance and short-term disability insurance


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