Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Clerk at our grocery store. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and safe shopping environment, and promoting our products to customers.
Key Responsibilities- Provide excellent customer service by answering questions, making product recommendations, and resolving customer complaints in a professional and courteous manner.
- Maintain a clean and safe shopping environment by restocking shelves, cleaning the sales floor, and reporting any hazards or maintenance issues to management.
- Process customer transactions accurately and efficiently, including handling cash, credit card transactions, and operating a cash register.
- Participate in visual merchandising and inventory management to ensure that products are displayed attractively and are available to customers.
- Work collaboratively with other sales team members to achieve sales goals and provide excellent customer service.
- Stay up-to-date on product knowledge and promotions to effectively communicate with customers and make recommendations.
- Perform other duties as assigned by management to support the sales team and achieve business objectives.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
- A competitive hourly wage and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional development and training.
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