Customer Service Associate

1 week ago


Waupaca, Wisconsin, United States Kroger Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Pick 'N Save. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and promoting our products to customers.

Key Responsibilities
  • Provide excellent customer service by answering questions, making product recommendations, and resolving customer complaints in a professional and courteous manner.
  • Maintain a clean and safe store environment by adhering to company policies and procedures, including proper food handling and sanitation practices.
  • Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
  • Process customer transactions, handle returns and exchanges, and resolve customer complaints in a fair and timely manner.
  • Participate in visual merchandising and store displays to promote products and drive sales.
  • Work collaboratively with other sales floor associates to achieve sales goals and provide excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • Effective communication and interpersonal skills required.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.



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