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Healthcare Operations Director

2 months ago


Akron, Ohio, United States Arcadia Resources , Inc. Full time
Job Summary

We are seeking a highly experienced and skilled Healthcare Operations Director to lead our home care agency in Arcadia, OH. As a key member of our leadership team, you will be responsible for directing the overall operations of the agency, ensuring the delivery of high-quality home care services, and driving business growth and development.

Key Responsibilities
  • Operations Management: Direct the overall operations of the agency, including scheduling, personnel management, payroll processing, and records maintenance.
  • Client Care: Oversee the development and execution of client care plans, ensuring that all services are performed in an efficient and effective manner in accordance with established quality standards and regulatory requirements.
  • Business Development: Participate in the development and implementation of business growth strategies, including sales and marketing plans, to expand our client base and promote revenue growth.
  • Staff Management: Direct and participate in the recruitment, orientation, training, and retention of agency staff, ensuring compliance with human resources policies and practices.
  • Financial Management: Participate in the preparation of the agency's annual budget, monitor performance against established targets, and implement corrective actions as needed.
Requirements
  • Education: Bachelor's degree in Healthcare Administration, Business, Social Services, Public Administration, or a related field.
  • Experience: At least 5 years of experience in healthcare and supervisory/management experience, preferably in home health care and/or home and community-based services.
  • Skills: Strong communication, teambuilding, and interpersonal skills, with the ability to drive census/revenue growth and sales/business development.