Auto Care Center Team Lead
1 week ago
We are seeking a highly skilled and experienced Auto Care Center Coach to join our team at Walmart. As an Auto Care Center Coach, you will be responsible for driving sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, and proper signing and in-stock and inventory levels.
You will also be responsible for budgeting and forecasting sales, assessing economic trends and community needs, and ensuring that sales and profit goals are achieved and implementing plans to correct any deficiencies.
In addition, you will provide customer service and assistance by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, while maintaining a safe shopping environment.
You will also be responsible for maintaining the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment in accordance with company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging and organizing merchandise/99 supplies, and monitoring the Auto Care Center and automotive area for environmental, disposal (for example, batteries, tires, oil) and OSHA compliance and ensuring customer safety and satisfaction.
You will also be responsible for coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
As an Auto Care Center Coach, you will also be responsible for providing supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.
You will also be responsible for ensuring compliance with company policies and procedures and supporting company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
Leadership ExpectationsWe are looking for a leader who embodies the Walmart values and is committed to fostering a culture of excellence, diversity, and inclusion.
The ideal candidate will have a strong track record of leadership and a passion for developing and empowering teams to achieve exceptional results.
The successful candidate will be a servant leader who is humble, self-aware, honest, and transparent, and who demonstrates a growth mindset and a commitment to continuous learning and improvement.
The candidate will also be a strong communicator and collaborator who is able to build and maintain relationships with key stakeholders, including customers, associates, and business partners.
We are committed to providing our associates with the training, resources, and support they need to succeed in their roles and to achieve their career goals.
We offer a competitive salary and benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, as well as paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave.
We are an equal opportunity employer and welcome applications from diverse candidates who share our values and are committed to making a positive impact in our communities.
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