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Member Team Lead

1 month ago

Riverton, New Jersey, United States Sam's Club Full time
Job Summary

As a Member Team Lead at Sam's Club, you will be responsible for supervising a team of associates in a retail environment. Your primary goal will be to ensure exceptional member service, drive sales growth, and maintain a clean and organized store. You will be responsible for training and developing your team, as well as communicating with management to achieve business objectives.

Key Responsibilities
  • Supervise and train a team of associates to provide exceptional member service
  • Drive sales growth by promoting products and services to members
  • Maintain a clean and organized store, including zoning and arranging merchandise
  • Handle claims and returns, and assist members with transactions
  • Develop and implement processes to improve business efficiency and effectiveness

Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience a plus

Benefits
  • Competitive pay and performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, and family care leave
  • Other benefits, including short-term and long-term disability, company discounts, and more