Senior Network Engineer
2 days ago
The University of Miami is seeking a highly skilled Sr. Network Engineer to join our team. As a key member of our IT department, you will be responsible for evaluating system networking needs and recommending improvements and modifications to existing infrastructure. You will also maintain the design and integrity of the University's internal network, including customer-facing hosted and cloud environments. Additionally, you will provide expert technical assistance to team members with high-level system and networking requests.
Key Responsibilities
Supervise and assist the installation, upgrade, and support of assigned network hardware, operating systems, and software.
Provide subject matter expertise to maintain the appropriate lifecycle for the technologies within scope.
Provide quality assurance for engineering designs of junior team members.
Analyze system performance, modify parameters to improve output, and effectively utilize system resources.
Install and manage network communication equipment according to written and graphic specifications.
Perform moderately complex configuration and maintenance of multi-protocols enterprise network equipment supporting University data and optical network.
Coordinate implementation and testing of changes to the network hardware, circuits, and software.
Design, implement, and maintain voice over IP solutions.
Configure and troubleshoot data network routers and switches.
Utilize test equipment and network management components in the analysis and correction of technical problems.
Perform first line problem resolution for network hardware and services.
Assist in maintaining documentation of hardware and software.
Monitor network performance levels and ensure network availability is maintained.
Provide primary support for hardware used on the local area network, metropolitan area network (TLS), and wide area network.
Respond to questions regarding problems related to network services.
Provide guidance and direction to customers.
Identify and diagnose moderately complex problems and factors affecting network performance.
Alert supervisor or experienced technicians of network failures or degradation and perform corrective action.
Monitor network performance using available software tools and monitoring hardware.
Maintain network support databases.
Submit documentation on the diagnosis and correction of troubles.
Adhere to University and unit-level policies and procedures and safeguard University assets.
Requirements
Bachelor's Degree in relevant field
CompTIA Network + Training
Cisco Networking Foundations Training
Minimum 5 years of relevant experience
Experience with UM IT technical services
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