Front Desk Associate

1 week ago

San Luis Obispo, California, United States Twenty Four Seven Hotels Full time

Job Summary:

We are seeking a highly skilled Night Auditor to join our team at Twenty Four Seven Hotels. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial transactions, while providing exceptional guest service.

Responsibilities:

  • Financial Transactions: Balance and account for all daily cash and charge transactions, review and analyze all adjustments, and post room, tax, and miscellaneous charges to guest folios.
  • Guest Service: Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.
  • Communication: Inform the General Manager of any control issues and follow the audit binder and checklist required for duties and timelines.
  • Multi-Tasking: Ability to multi-task and prioritize tasks to ensure seamless operations.
  • Flexibility: Must anticipate regularly scheduled weekend and evening hours.
  • Accountability: Set high standards of performance for self and others, and assume responsibility and accountability for successful completion of assignments or tasks.

Requirements:

  • Education: High school diploma or GED; 1+ years of experience in Hotel guest services and/or front desk, receptionist.
  • OR: 2-year degree or more from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Perks:

  • Competitive Salary: Highly competitive salary and benefits package.
  • Medical, Dental, Vision, and Ancillary Benefits: Comprehensive benefits package.
  • 401K: Retirement savings plan.
  • Paid Time Off and Paid Sick Time: Generous time off policy.
  • Job Training and Opportunity for Advancement: Opportunities for career growth and development.
  • Associate Referral Program and Hotel Discounts: Incentives for referrals and discounts on hotel stays.
  • Daily Pay: Access to daily pay options.

About Us:

Twenty Four Seven Hotels is a premium-branded lifestyle and select-service-focused hotel management company that believes better is always possible. We operate in a sweet spot-large enough to be well-resourced and effective; small and specialized enough to offer accessibility and expertise in operations, investment, and development. As a company, we value one-on-one relationships above all else.

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