Banquet Server

2 days ago

Atlanta, Georgia, United States Druid Hills Golf Club Full time
Banquet Server Job Description

At Druid Hills Golf Club, we are seeking a highly skilled and professional Banquet Server to join our team. As a Banquet Server, you will play a crucial role in ensuring that our members and their guests have an exceptional dining experience.

Key Responsibilities:
  • Coordinate food and beverage service for members and event attendees.
  • Presentation of the dining space, timing of the courses served, and maintaining a friendly and professional demeanor.
  • Provide immediate attention to all guests upon seating them.
  • Take beverage orders and serve food in specified stations.
  • Pour and refill wine, coffee, water, and other beverages served with and after the meal.
  • Empties and clears soiled dishes as needed.
  • Clean all assigned work areas in the kitchen and banquet areas.
  • Advises supervisor of any member or guest complaints as soon as they occur.
  • Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for the next function.
  • Attends staff meetings, including pre-service sessions.
  • Ensures that all state and local laws and Club policies and procedures for the service of alcoholic beverages are consistently followed.
  • Thanks members and guests; invites them to return.
  • Consistently follows all sanitation-related requirements, including those related to personal hygiene.
  • Maintains the highest level of service for banquet functions.
  • Maintains the highest level of cleanliness and good repair of all dining rooms, service workstations, dining utensils, equipment, and glassware, including common and storage areas.
  • Follows all guidelines in the Clubhouse Service Procedure Handbook, including instructions on table setting, order taking, and sequence of service.
  • Practices teamwork.
  • Maintains a positive attitude with all staff and members. Greets all members by name when possible. Maintains eye contact and uses proper vocabulary when speaking with members. Avoids all negative comments.
  • Anticipates and complies with the member's needs by providing them with immediate attention. Displays a sense of urgency with all tasks.
Requirements:
  • Knowledge of all menu items, preparation methods, ingredients, garnish, and wine list.
  • Knowledge of role during emergency situations. Aware of fire and life safety procedures.
  • Ability to execute all service types successfully, i.e., Russian, French, American Banquet, etc.
  • Ability to stand for long periods of time, bending, reaching, and the ability to carry trays of food weighing 25-50 pounds at times is required.
  • Must have a positive attitude at all times, a willingness to help others, and above all else, a desire to satisfy our members and their guests.
  • A professional appearance of clean and pressed uniform, excellent hygiene, and good grooming is a must for this position.
  • Prior banquet experience is preferred.
  • The ability to read, write, and execute basic math skills are necessary.
  • High School diploma or GED is required.
Benefits:
  • Medical, Dental, Vision, and Life Insurance
  • Short-term and long-term disability insurance
  • Paid Time Off (PTO)
  • Verizon Phone Bill Discounts
  • 401K + employer match (up to 6%)
  • Culture with Monthly Awards and Recognition
  • Free lunch daily
  • FSA for health and dependent care
  • Employee Golf Days
  • Hertz Rental Car Discounts
  • Employee Scholarship Opportunity
  • Employee Assistance Program

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