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Dental Treatment Coordinator

2 months ago


Pickerington Ohio, United States North American Dental Group Full time
About the Role

We are seeking a highly skilled and organized Treatment Plan Coordinator to join our team at North American Dental Group. As a key member of our dental team, you will be responsible for greeting and scheduling patients, collecting co-payments, presenting treatment plans, and working to ensure schedules meet production goals.

Key Responsibilities
  • Greet and schedule patients, collect co-payments, and present treatment plans
  • Work to ensure schedules meet production goals and develop reports on production goals
  • Serve as an advocate and educator in creating treatment plans for dental care
  • Answer incoming calls using proper telephone etiquette and respond to telephone inquiries from potential patients
  • Assist patients in prioritizing treatment and establishing a plan for scheduling and payment for dental services
  • Conduct treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans
  • Schedule, reschedule, and confirm new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care
Requirements
  • 1 year of dental experience
  • Excellent multi-tasking and time management skills
  • Outgoing, friendly, and professional personality with excellent customer service and organizational skills
  • Experience in dental or medical field with scheduling and verifying insurance preferred
  • Strong computer skills, knowledge of Microsoft Office products, dental software, and ability to learn new programs
What We Offer
  • Competitive paid time off for full-time and part-time team members
  • Comprehensive benefits package, including 401k
  • Constant opportunities for career growth and continuing education
  • An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients
Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.