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Senior Business Systems Analyst
2 months ago
We are seeking a highly skilled Sr. Business Analyst to join our Personal Lines IT team. As a key member of our squad, you will serve as a primary point of contact for stakeholders from IT, Underwriting, Operations, Product applications, and Finance within our North America personal lines business.
Key Responsibilities- Manage feature development, scope management, enhancements, issue identification, escalation, and resolution related to new and existing Personal Lines platforms.
- Closely align with business stakeholders to manage business process design and documentation for new products; enhancements and work with other analysts to translate high-level business requirements into functional features and stories.
- Effectively manage initiatives leveraging Agile project delivery methodologies.
- Actively lead or participate in status meetings, requirements gathering, and design sessions.
- Clarify direction and business expectations as issues/questions arise.
- Manage to project deadlines by identifying tradeoffs when new features or changes are introduced.
- Prioritize defects and label defects required for release, identifying workarounds, and managing changes to such specifications in accordance with Chubb and/or industry standards and processes.
- Document and manage the lifecycle of Epics, Features, User Journey(s), and Stories.
- Partner with developers to ensure specifications are understood, followed, and implemented properly.
- Lead outreach to business stakeholders to ensure awareness and communicate changes, provide demos/training as needed.
- Participate in UAT and lead investigations of any issues that rise within UAT, engaging appropriate support teams for resolution.
- Bachelor's degree.
Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.