Health Center Operations Manager

2 weeks ago


Victorville, California, United States Planned Parenthood Full time
Job Title: Health Center Co-Manager

Planned Parenthood of Orange and San Bernardino Counties is seeking a highly skilled and experienced Health Center Co-Manager to join our team in Victorville, CA. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our health center, ensuring exceptional patient care, and driving business growth.

Key Responsibilities:
  • Oversee the day-to-day operations of the health center, including patient flow, staff management, and facility maintenance.
  • Develop and implement strategies to improve patient satisfaction, quality of care, and operational efficiency.
  • Collaborate with the Senior Health Center Co-Manager and Area Director to achieve business objectives and goals.
  • Lead and manage a team of staff, including Administrative Medical Assistants, to ensure excellent customer service and clinical care.
  • Monitor and analyze key performance indicators (KPIs) to inform decision-making and drive business growth.
  • Develop and implement policies and procedures to ensure compliance with regulatory requirements and organizational standards.
  • Provide coaching, training, and development opportunities to staff to enhance their skills and knowledge.
  • Collaborate with other departments to ensure seamless communication and coordination.
Requirements:
  • Bachelor's degree in a related field (e.g., healthcare administration, business, or public health) or equivalent experience.
  • Minimum 2 years of experience in a healthcare or medical setting, with a focus on operations, management, or leadership.
  • Proven track record of improving patient satisfaction, quality of care, and operational efficiency.
  • Strong leadership and management skills, with the ability to motivate and develop staff.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in electronic medical records (EMRs) and other healthcare software.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A generous 401(k) matching program and other retirement benefits.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The chance to make a meaningful difference in the lives of our patients and communities.

Planned Parenthood of Orange and San Bernardino Counties is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care and service.



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