Law Enforcement Assisted Diversion Specialist

3 days ago

Pittsburgh, Pennsylvania, United States Passages to Recovery Full time
Job Summary

Passages to Recovery is seeking a highly motivated and compassionate individual to join our team as a LEAD Case Manager. This field-based position is a critical component of the LEAD project, providing engagement and intensive case management services to individuals who have repeated contacts with law enforcement, who are suspected of committing specified low-level crimes in the moment of encounter, or are known to be at risk for arrest for these offenses in the near future.

The LEAD Case Manager will provide low barrier continuous long-term services to a case load of approximately 20-25 individuals. Set hours may include evening or after-hours shifts. The ideal candidate will have a commitment to social and racial justice, experience building trust with and serving populations impacted by extreme poverty, behavioral health conditions, and the criminal legal system.

Key Responsibilities:

  • Engage participants in street-level outreach, at their homes, and in the community to establish an ongoing working relationship and offer services.
  • Assess participants for immediate needs, as well as for housing status, substance use dependency, physical health, mental health, health insurance, and other needs.
  • Collaborate with participants to develop, accomplish, and periodically update an individualized service plan that addresses the participant's basic needs, healthcare, and insurance needs, substance use dependency, mental health, safety, and/or self-change.
  • Connect participants to harm reduction services for drug users, if indicated.
  • Transport participants as needed, including from police encounters and to/from case management meetings, treatment sessions, and appointments.
  • Help participants access federal and state social programs, including cash assistance, health insurance, food assistance, housing subsidies, energy and utilities subsidies, and assistance, education, and childcare assistance.
  • Help participants find and maintain housing.
  • Help participants with basic financial management, including creating a budget and taking them shopping.
  • Advocate for participants with other providers and within the criminal legal system, at court appearances, and via written communication, in a manner that advances the LEAD core principles.

Requirements:

  • A commitment to social and racial justice.
  • Experience building trust with and serving populations impacted by extreme poverty, behavioral health conditions, and the criminal legal system.
  • Ability to create and maintain collaborative partnerships with police officers, other partners from the criminal legal system, and community and government stakeholders.
  • A trauma-informed perspective and a non-coercive, harm reduction, participant-driven philosophy.
  • Experience supporting and advocating for participants within the criminal legal system, including at court appearances and in written communication.
  • Street outreach experience providing services and resources to LEAD target populations.
  • Experience working with groups of diverse individuals in respectful, equitable, and inclusive ways.
  • Capacity to work with participants in the long term with acceptance and patience.
  • Ability to advocate, effectively communicate, solve problems, and stay calm under pressure in high-stress situations.
  • Regularly engage in self-care.
  • Valid driver's license, good driving record, and a personal vehicle to travel between work locations and transport participants.
  • MUST HAVE ties to the North, South, or East Cohort areas, and be familiar with resources in those communities. Residence in or near the Cohort areas is preferred.
  • Lived experience with the criminal legal system, homelessness, substance use, and other behavioral health or human service needs is preferred.

Required Combinations of Education and Experience:

  • A Bachelor's degree from an accredited college with a major in sociology, social welfare, social work, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, chemical dependency, counseling, or education.
  • A registered nurse, with 2 years' experience in public health.
  • An Associate degree from an accredited college with a major in sociology, social welfare, social work, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, chemical dependency, counseling, or education; and one year of direct client experience in a health or human service agency.
  • A high school diploma or GED, and 12 semester credit hours in sociology, social welfare, psychology, gerontology, anthropology, or other social sciences, criminal justice, theology, chemical dependence, nursing, counseling, or education; and two years of experience in public or private human services with one year of direct client contact.
  • A high school diploma or GED, and five years of experience in public or private human services with two years of direct client contact.

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