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Server Representative
2 months ago
Job Summary:
Olive Garden is seeking a skilled Server to provide exceptional dining experiences for our guests. As a Server, you will be responsible for delivering outstanding service, ensuring guest satisfaction, and promoting a positive dining experience.
Key Responsibilities:
- Provide friendly and attentive service to guests, ensuring their needs are met and exceeded.
- Develop a thorough knowledge of our menu, wine list, and ingredients to make informed recommendations to guests.
- Work collaboratively with the kitchen and other servers to ensure seamless service and efficient table turns.
- Manage tables effectively, ensuring timely service and minimizing wait times.
- Upsell and promote our menu items, wine, and other offerings to increase sales and revenue.
- Handle guest complaints and concerns in a professional and courteous manner.
- Participate in ongoing training and development to improve service skills and knowledge.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Knowledge of wine and food pairings a plus.
- Previous server experience in a high-volume restaurant environment.