Retail Operations Manager
4 days ago
Role Summary:
This Retail Operations Manager position at Dollar General presents an exciting opportunity to drive business success through strategic leadership and operational excellence.
Primary Responsibilities:
- Foster a culture of exceptional customer service, encouraging team members to deliver outstanding experiences.
- Collaborate with the Store Manager to optimize store layouts, manage inventory, and control costs.
- Develop and execute action plans to improve sales performance, increase customer loyalty, and enhance employee engagement.
- Authorise refunds, manage cash handling procedures, and ensure smooth store operations during periods of high volume or staff shortages.
Key Performance Metrics:
- Increased sales revenue
- Improved customer satisfaction ratings
- Enhanced store visual merchandising and display standards
- Stronger employee morale and retention rates
Salary Range: $58,000 - $68,000 per annum
About Dollar General:
Dollar General is a dynamic discount retailer dedicated to delivering value to our customers and fostering a positive work environment for our employees.
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