Retail Operations Manager

4 days ago


Thomasville, Alabama, United States Dollar General Full time
Retail Operations Manager

Role Summary:

This Retail Operations Manager position at Dollar General presents an exciting opportunity to drive business success through strategic leadership and operational excellence.

Primary Responsibilities:

  • Foster a culture of exceptional customer service, encouraging team members to deliver outstanding experiences.
  • Collaborate with the Store Manager to optimize store layouts, manage inventory, and control costs.
  • Develop and execute action plans to improve sales performance, increase customer loyalty, and enhance employee engagement.
  • Authorise refunds, manage cash handling procedures, and ensure smooth store operations during periods of high volume or staff shortages.

Key Performance Metrics:

  • Increased sales revenue
  • Improved customer satisfaction ratings
  • Enhanced store visual merchandising and display standards
  • Stronger employee morale and retention rates

Salary Range: $58,000 - $68,000 per annum

About Dollar General:

Dollar General is a dynamic discount retailer dedicated to delivering value to our customers and fostering a positive work environment for our employees.



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