Customer Experience Ambassador

3 weeks ago


Alexandria, Virginia, United States Courtyard by Marriott Pentagon Alexandria Full time

We are seeking a highly skilled and customer-focused Customer Experience Ambassador to join our team at Courtyard Alexandria Pentagon South. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and ensuring that our guests have a memorable stay.

Key Responsibilities:
  • Provide attentive service to guests in the dining area, responding to their needs and exceeding their expectations.
  • Wipe down equipment and ensure all utensils are clean and sanitized according to health and safety regulations.
  • Develop a strong understanding of our menu and services to make recommendations to guests.
  • Address visitor questions and requests promptly and courteously.
Requirements:
  • Maintain a strong focus on delivering exceptional customer experiences and exceeding guest expectations.
  • Excellent communication and interpersonal skills with guests and coworkers.
  • Candidates must have completed high school or received similar certification (GED).
  • Prior experience working in the food service industry is preferred.
  • Strong time management and organizational skills.
Salary Information:

The estimated annual salary for this position is $48,000 - $65,000 based on local market conditions and candidate qualifications.

About Our Area:

Courtyard Alexandria Pentagon South is conveniently located near Inova Alexandria Hospital, Mark Center, and The George Washington Masonic National Memorial, making it easy to navigate the Virginia area. Guests can also explore world-class activities and monuments in Washington, D.C.



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