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Home Furnishings Sales Supervisor
2 months ago
POSITION SUMMARY:
We are seeking a dynamic and results-driven individual with a robust background in retail management to oversee the sales operations of our furniture division. The Home Furnishings Sales Supervisor will collaborate closely with the Store Manager to uphold Downeast's vision, taking full responsibility for sales performance, profitability, team leadership, and the daily functioning of the store.
The ideal candidate will harness their leadership skills and resources to foster a successful, enjoyable, and fulfilling environment for store associates, while also ensuring an exceptional shopping experience for customers. This role is pivotal to the success of the organization and requires a highly motivated, determined, and versatile individual. This is a full-time, benefited position that reports directly to the Store Manager.
KEY RESPONSIBILITIES:
Talent Development
- Participates in the recruitment process for store personnel.
- Actively mentors and promotes team members for advancement opportunities.
- Identifies skill gaps and collaborates with the Store Manager on hiring decisions.
- Inspires and motivates team members by demonstrating core values consistently.
- Recognizes and celebrates both individual and team accomplishments.
- Facilitates training and development initiatives for direct reports.
- Maintains an open-door policy for team members to share concerns and ideas.
Operational Excellence
- Works alongside the Store Manager to effectively implement company strategies and drive results.
- Demonstrates strong time management skills in balancing responsibilities.
- Provides training and support to the sales team regarding operational procedures.
- Ensures accountability for meeting timelines, deadlines, and compliance standards.
Business Growth
- Maximizes business opportunities within the scope of responsibility.
- Coaches the sales team on effective selling techniques to foster positive customer interactions.
- Manages personal and team schedules efficiently.
- Drives profitability while managing expenses effectively.
- Oversees scheduling and payroll within the designated scope.
- Ensures accountability for achieving all performance metrics.
- Assists the Store Manager in implementing updates to company policies and procedures.
Merchandising Standards
- Ensures the successful execution of visual merchandising and marketing initiatives.
- Maintains a keen eye for visual presentation, cleanliness, and customer-facing standards.
- Provides timely feedback on merchandising successes and areas for improvement.
- Addresses customer and associate inquiries regarding products promptly.
Additional Duties
- Availability to work the required schedule.
- Ensures compliance with the company's Dress Code Guidelines.
- Adheres to all relevant labor laws.
- Willingness to undertake additional responsibilities as assigned.
