Automotive Service Representative and Shuttle Coordinator

7 days ago


Colorado Springs Colorado, United States Christian Brothers Automotive Full time

Job Summary:

As an Automotive Customer Service Representative/Shuttle Driver with Christian Brothers Automotive, you will play a vital role in building relationships with our customers and providing exceptional service.

Key Responsibilities:

  • Develop a strong understanding of automotive repair service terminology and processes.
  • Check guests in and out, ensuring a seamless experience.
  • Answer phone calls and schedule appointments in a timely and efficient manner.
  • Provide safe and reliable shuttle service for our valued guests.
  • Treat our guests with the utmost respect and courtesy at all times, upholding the values of Christian Brothers Automotive.
  • Assist the shop with receiving, processing, and managing incoming and outgoing parts, as well as other errands as needed.
  • Maintain a clean and organized facility, ensuring a positive and productive work environment.
  • Assist other team members with clerical tasks, such as accounts receivable and filing paperwork, as needed.
  • Direct, coordinate, and participate in performing guest service activities, prioritizing workload and meeting deadlines.
  • Serve as a community ambassador for the store, fostering authentic relationships and partnerships.
  • Adhere to all safety policies and procedures, ensuring a safe working environment.
  • Perform other duties as assigned by management.


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