Patient Benefit Representative

6 days ago


Fredericksburg, Texas, United States Insight Global Full time

We are seeking a Bilingual Patient Benefit Representative to join our team at Insight Global.

The ideal candidate will educate patients on their insurance coverage, copays, deductibles, and out-of-pocket costs by working with Pre-Service Coordinators to gather patient information prior to appointments.

This role requires compassion and effective communication to explain financial obligations to patients.

The successful candidate will work with patients to create payment schedules and provide resources for financial assistance with out-of-pocket costs.

They will collaborate with social workers, doctors, and APPs to ensure patient care coverage.

This position involves reviewing patient account balances, processing refund requests and adjustments, and maintaining accurate documentation.

We are an equal opportunity employer committed to creating diverse and inclusive environments where everyone can bring their authentic selves to work.

Qualified candidates will receive consideration for employment regardless of their background or characteristics.

For assistance with the application process or to request a reasonable accommodation due to a disability, please contact us.

For more information on how we collect, store, and process your private information, please review our Workforce Privacy Policy.

Required skills and experience include:

  • High School Diploma
  • 3 years of Pre-Service Coordinator experience
  • 2 years of Patient Benefits experience
  • Good knowledge of CPT coding and HCPS coding manuals
  • Current Procedural Terminology and Healthcare Common Procedure System understanding

Nice to have skills and experience include:

  • Associate's Degree in Finance, Business, or 4 years of RCM experience

Benefit packages for this role include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are entitled to paid sick leave and/or other paid time off as provided by applicable law.



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