Cloud Platform Support Specialist
3 weeks ago
We are seeking a highly skilled Sr. Jira Administrator to join our team at Georgia IT Inc. As a key member of our Operations Reliability team, you will be responsible for supporting and maintaining Atlassian cloud products, such as Jira Software, Jira Service Management, OpsGenie, Automation, and Access.
About the Role
The successful candidate will be responsible for supporting integration with Jira Software and Jira Service Management via API and marketplace add-ons, automating manual platform management processes through scripting or programming, coordinating enterprise-wide outreach and reporting efforts as part of platform governance responsibilities, and supporting and troubleshooting Jira Server running on windows server and Atlassian Cloud products.
Key Responsibilities
- Support integration with Jira Software and Jira Service Management via API and marketplace add-ons
- Automate manual platform management processes through scripting or programming
- Coordinate enterprise-wide outreach and reporting efforts as part of platform governance responsibilities
- Support and troubleshoot Jira Server running on windows server and Atlassian Cloud products
Requirements
- 3-5 years' experience managing and configuring Atlassian products (Jira Software, Jira Service Manager, Jira Automation)
- Experience with Atlassian Marketplace add-ons such as Zephyr Automated Test Suite and Script Runner
- Demonstrated proficiency with scripting and automation (bash, python, other programming languages)
Salary and Benefits
- Competitive salary: $90,000 - $120,000 per year, depending on experience
- Comprehensive benefits package
- Opportunities for career growth and professional development
How to Apply
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter.
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