Hotel Host/Hostess

4 weeks ago


Kansas City, Missouri, United States TPG Hotels Resorts and Marinas Full time
Job Title: Hotel Host/Hostess - Kansas City

Job Summary:
TPG Hotels Resorts and Marinas is seeking a skilled Hotel Host/Hostess to join our team in Kansas City. As a Hotel Host/Hostess, you will be responsible for creating a welcoming atmosphere for guests during breakfast hours. Your primary duties will include setting up and maintaining the breakfast buffet, ensuring food and beverage items are well-stocked and presented attractively. Additionally, you will provide courteous and efficient service to guests, ensuring their needs are met promptly.

Key Responsibilities:
  • Greet and seat guests properly and issue menus.
  • Ensure all tables are properly set before seating guests. Ensure all menus are clean.
  • Maintain and use seating chart for rotation of stations.
  • Organize and maintain a clean service podium.
  • Answer the phone properly and follow all reservation procedures.
  • Follow all cash handling, credit card transactions and room charge procedures for guest payments.
  • Complete assigned side work and related cleaning duties.

Requirements:
High school education plus one or more years of related experience. Alcohol awareness certification and familiarity with hospitality industry practices preferred. Ability to understand and provide friendly guest service. Ability to understand and comply with proper seating chart rotation. Ability to process guest bills and payments in compliance with cash handling, credit card transactions, room charge processes and accounting policies and procedures.

Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:
Benefits for Full Time employees may include:
  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Identity Theft Protection
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio, IHG portfolio, and MUCH MORE
Benefits vary by location.

Part-Time Benefits Also Available

EEO/VET/DISABLED
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