Financial Services Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative. This role plays a vital part in supporting customers by understanding their needs and providing access to friendly, fast, and affordable financing for life's expenses.
About the Role- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service to customers and the district.
- Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual, branch, and district goals.
- Develop new connections and maintain ones by engaging customers through the application process, collecting all necessary information for review.
- Manage the loan origination process while maintaining compliance with all relevant laws and regulations.
- Engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems.
- Exhibit passion for achievement, bringing an internal drive to succeed and goal-oriented attitude.
- Maintain accurate and up-to-date records of customer interactions and transactions.
- Conduct thorough credit assessments to determine customer eligibility for financial products.
- Collaborate with colleagues to achieve sales targets and improve overall business performance.
- Promote company products and services to existing and potential customers.
- High School Diploma or equivalent required.
- Sales or customer service experience preferred.
- Bilingual – Spanish language skills a plus.
- A competitive annual salary of $60,000, plus incentives.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with up to 4% matching contributions.
- Tuition reimbursement and professional development opportunities.
- A generous paid time-off policy, including vacation days, sick leave, and holidays.
OneMain Financial is a leading provider of nonprime consumer financial services. With over 1,300 community branches across the United States, we offer a wide range of personal loans, credit cards, and other financial products designed to help hardworking Americans achieve their goals.
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