Financial Services Representative

5 days ago


Woodbridge, Virginia, United States OneMain Financial Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative. This role plays a vital part in supporting customers by understanding their needs and providing access to friendly, fast, and affordable financing for life's expenses.

About the Role
  • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service to customers and the district.
  • Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual, branch, and district goals.
  • Develop new connections and maintain ones by engaging customers through the application process, collecting all necessary information for review.
  • Manage the loan origination process while maintaining compliance with all relevant laws and regulations.
  • Engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems.
  • Exhibit passion for achievement, bringing an internal drive to succeed and goal-oriented attitude.
Key Responsibilities
  • Maintain accurate and up-to-date records of customer interactions and transactions.
  • Conduct thorough credit assessments to determine customer eligibility for financial products.
  • Collaborate with colleagues to achieve sales targets and improve overall business performance.
  • Promote company products and services to existing and potential customers.
Requirements and Qualifications
  • High School Diploma or equivalent required.
  • Sales or customer service experience preferred.
  • Bilingual – Spanish language skills a plus.
Benefits and Perks
  • A competitive annual salary of $60,000, plus incentives.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with up to 4% matching contributions.
  • Tuition reimbursement and professional development opportunities.
  • A generous paid time-off policy, including vacation days, sick leave, and holidays.
Company Overview

OneMain Financial is a leading provider of nonprime consumer financial services. With over 1,300 community branches across the United States, we offer a wide range of personal loans, credit cards, and other financial products designed to help hardworking Americans achieve their goals.



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