Quality Assurance Manager
4 weeks ago
We are seeking a highly skilled Quality Control Manager to join our team at Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, we are committed to building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart.
Job Summary:The primary responsibilities of this role include conducting assessments to guarantee operational compliance with contract specifications and internal policies and procedures within all service areas and departments. Additionally, the position involves assisting the Site Director by actively developing, enhancing, reviewing, and evaluating processes and procedures in accordance with our Quality Assurance Surveillance Plan (QASP), to ensure strict adherence to contract terms, regulations, and organizational policies.
Key Responsibilities:- Assess quality control of operations across the range of services and departments to deliver safe and secure childcare and accountability in accordance with the contract statement of work.
- Understand, implement, and track contract, sub-contract, and vendor requirements.
- Research applicable Government Agency policies and ensure compliance.
- Develop, improve, review, and assess processes and procedures to ensure compliance in accordance with our QASP.
- Analyze organizational and operational problems to develop timely and economical solutions.
- Develop, implement, and track action plans.
- Ensure compliance with regulatory bodies and with health and safety guidelines.
- Evaluate action plans and activities across the organization to identify specific requirements and adjust plans to meet each requirement on time.
- Coordinate employee efforts; facilitate communications between management and employees.
- Provide detailed updates to leadership, strategic partners, and stakeholders by participating in meetings and coordinating, consolidating, developing, and delivering/presenting associated meeting materials (e.g., slides, reports, assessments).
- Keep accurate documentation of all activities, assessments, reports, findings, etc.
- Bachelor's degree desired and three years of documented experience in quality control management or other compliance-related field.
- Comprehensive knowledge of operations within a multi-functional organization, encompassing areas such as public works, medical services, food service, recreation, education, housing, logistics, and social service functions.
- Excellent communication skills, both oral, visual, and written.
- Proficient computer skills working with Microsoft Office programs (Word, Excel, Outlook, PowerPoint).
- Ability to simultaneously manage multiple work sites and teams.
- Ability to work independently with little supervision.
- Ability to comfortably interact with senior-level personnel.
- Outstanding interaction skills, tact, and team-building skills.
- Demonstrated leadership abilities.
- Demonstrated capacity to employ logical reasoning for analyzing and identifying underlying principles, reasons, or facts related to information or data, leading to informed conclusions.
Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. To learn more about CNMC, visit www.Cherokee-Federal.com.
Cherokee Federal is a military-friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.
Similar searchable job titles include Quality Assurance Manager, Quality Manager, Quality Control Supervisor, Quality Assurance Supervisor, and Quality Control Analyst.
Keywords include Quality Assurance, Process Improvement, Compliance, Defect Analysis, and Quality Standards.
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