Teller and Customer Service Specialist

1 week ago


Cedar Grove, Wisconsin, United States Oostburg State Bank Full time
Job Overview

Oostburg State Bank is a community bank dedicated to providing personalized banking services to our customers. We are committed to building strong relationships with our customers and helping them achieve their financial goals.

Job Description
  • The successful candidate will be responsible for providing exceptional customer service by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, selling cashier's checks, and series e bonds, answering questions in person or on telephone, and referring customers to other bank services.
  • They will also be responsible for completing special requests, such as closing accounts, taking orders for checks, exchanging foreign currencies, providing special statements, copies, and referrals, and completing safe-deposit box procedures.
  • The candidate will be responsible for reconciling the cash drawer by proving cash transactions, counting and packaging currency and coins, and other transactions, turning in excess cash and mutilated currency, and maintaining a supply of cash and currency.
Key Responsibilities
  • Provide exceptional customer service by responding to customer inquiries, resolving issues, and making recommendations.
  • Process customer transactions accurately and efficiently, including deposits, withdrawals, and transfers.
  • Maintain confidentiality and handle sensitive customer information with discretion.
  • Contribute to a positive and productive work environment by being a team player and actively participating in team meetings and activities.

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