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Patient Access Coordinator

2 months ago

McKinney, Texas, United States CornerStone Staffing Full time
Job Summary

CornerStone Staffing is seeking a skilled Patient Access Specialist to join our team at a major hospital in the McKinney area. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through the hospital's intake process.

Key Responsibilities
  • Interview patients to obtain demographic and insurance information necessary for medical record identification and bill processing
  • Input patient registration information into the computer registration system and verify accuracy of information
  • Provide accurate patient, medical, financial, or procedural information to patients
  • Discuss financial arrangements and issues with patients and/or family members
  • Facilitate patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support
  • Prepare required forms, orders, and maintain inventory of supplies as required
  • Knowledge of patient registration procedures and documentation
  • Knowledge of medical insurance claims procedures and documentation
  • Skill in the use of personal computers and related software applications
  • Skill in preparing and maintaining patient records
  • Interpersonal and customer service skills
  • Verbal and written communication skills
  • Ability to obtain patient demographic information and verify insurance eligibility
  • Must enroll in PSS training program and successfully complete competency exam to maintain PSS position
Requirements
  • 2+ years of front office experience in a hospital
  • Stable work history
  • Epic experience preferred
  • Good customer service skills
  • Ability to adapt to a fast-paced environment