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Office Representative

2 months ago

Irving, Texas, United States Ron Mathai - State Farm Agent Full time
Job Title: Office Representative - State Farm Agent Team Member

We are seeking a driven and enthusiastic professional to join our team as an Office Representative - State Farm Agent Team Member. As a successful State Farm Agent, we pride ourselves on being more than just an insurance provider - we are risk managers who protect what matters most to our clients.

Key Responsibilities:

As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth. Your primary responsibilities will include:

  • Providing friendly, prompt, and accurate customer service, handling inquiries about insurance availability, coverages, claims, and billing
  • Developing leads, scheduling appointments, identifying customer needs, and offering tailored product solutions
  • Demonstrating a strong work ethic with an unwavering commitment to success every day
Requirements:

To succeed in this role, you will need to possess:

  • Excellent interpersonal and communication skills, verbal, written, and listening
  • A people-oriented individual with a passion for delivering top-notch customer service
  • Self-motivated, detail-oriented, and able to handle multiple tasks in a fast-paced environment
  • Ability to work collaboratively as part of a team
  • Bilingual (Spanish) is a plus
What We Offer:

As a member of our team, you will have the opportunity to grow and develop your skills, work in a dynamic and fast-paced environment, and be part of a team that is dedicated to delivering exceptional customer experiences.

Benefits:

We offer a competitive compensation package, including hourly pay and commission/bonus, flexible hours to maintain a healthy work-life balance, comprehensive benefits, including group life insurance, health insurance, 401(k) plan, and profit sharing, paid time off, including vacation, personal, and sick days, opportunities for advancement within the agency, and exciting incentives, including weekly prizes, monthly and quarterly bonuses, and an annual incentive trip.