Optical Dispenser

About the Role:

We are seeking a highly skilled and customer-focused Float Licensed Optician to join our team at Vision Associates Inc. As a Float Optician, you will be responsible for providing exceptional patient care and selling eyewear products to a loyal customer base.

Key Responsibilities:

• Work with patients to solve their visual needs and build loyalty to the practice and dispensary.
• Analyze, resolve, and correct customer service issues.
• Provide an excellent patient experience while working towards meeting persona, practice, and company goals.
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
• Learn and support the policies and procedures for opening, closing, and operating the dispensary.
• Ensure best practices are delivered to ensure patient satisfaction.
• Work independently with regular communication and support from your District Manager.
• Foster positive working relationships with the practice doctors, leadership, and staff.
• Travel required between multiple practices.

Requirements:

• High School graduate or equivalent.
• 1-3 years previous experience in the optical industry.
• Valid Ohio LDO.
• Strong communication skills (verbal and written), including strong interpersonal skills.
• Excellent problem-solving skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.

What We Offer:

• Health, vision, life, and dental insurance.
• Paid time off and paid holidays.
• 401(k) with employer match.
• Employee assistance program.
• Wellness program.
• Tuition reimbursement.
• Employee stock purchase plan with employer match.
• Bonuses.
• 8 hour shift; Monday to Friday schedule.
• Discounted eyewear.

Join Our Team:

At Vision Associates Inc, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.