Shift Manager Lead
7 days ago
We are seeking a highly skilled Shift Manager to join our team at Buffalo Wild Wings. As a Shift Manager, you will provide additional support to our Restaurant Management Team and assist with management duties during peak periods or in the absence of a Manager.
Key Responsibilities- Corrects and coaches performance during a shift.
- Conducts pre and post shift meetings.
- Assists other Managers with interviewing, training, development and retention of Team Members.
- Actively engages with all Guests.
- Supports proper execution of the Guest Experience including Food/Beverage, AV/Technology and Community Connection.
- Ensures steps of service are properly executed.
- Supervises the operation of the restaurant on a shift-by-shift basis.
- Completes all Manager tools on time and with integrity.
- Ensures proper food, alcohol and general safety standards are being followed.
- Conducts effective figure 8's.
- Conducts CVDs and pullbacks during a shift.
- General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.
- Good people management skills, communication and listening skills. Must champion change.
- Demonstrated time management and organizational skills.
- Must be self-motivated, detail oriented and have a passion for teaching others.
- Must be able to read and comprehend written materials, write in grammatically correct sentences, and perform basic to intermediate mathematical computations.
- Education: High School or equivalent.
- Meets the minimum state age requirement related to serving alcohol.
- Must possess proper food handlers and alcohol dispensing certifications (if required by law).
- Satisfactory background check history.
- Must be able to work a flexible schedule including days, nights, weekends and holidays.
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